Delivery times

Where delivery is offered, we deliver to a restricted area based on our store location

Any delivery times quoted are estimates, and are subject to conditions beyond our control, and unexpected delays can occur, please be patient at busy times, or contact us to check your order status

If you are not in when we deliver, or fail to collect, and we are unable to contact you on the telephone number provided by you for the order, you are still liable for any charges relating to the order.

Delivery may be withdrawn or refused at any time

Hours available for delivery are normally less than our trading hours

Payment

Delivery drivers carry up to £10 in change, Pease try and have correct payment if at all possible. Payment is only accepted in UK Pounds Sterling

Where any order has not been pre-paid, only cash is accepted on delivery

Ordering and Refund Policy

Your order is binding. If someone else made the Booking on your behalf, you agree that such person acted as your agent.

If you need to make any amendments to your order, please contact the store. Amendments are not always possible and are at the manager discretion

Prices and availability may differ from printed menus, and may be different than if you order via some other online services, which may add their own charges or not offer our promotions.

Cancellations will be charged in full if the order has already been cooked. Please contact the store for more information

If we are unable to fulfil your order for any reason (which can include out of stock items, road closures, power cuts etc.) - we will do our best to contact you and either refund the order or agree alternative items. If we are unable to contact you on the telephone number given to us by you for the transaction, we reserve the right to cancel your order

Products

All products are subject to availability. If any item is out-of-stock the store manager will contact you and offer an alternative

Minimum order values may apply for delivery, credit card use, and for online ordering

You do not own the products until we receive payment in full. If you discover you have made a mistake with your order please contact us immediately to resolve it.

Some products may contain nuts, gluten, and other ingredients which some people are allergic to. There is risk that any of our products may contain traces of these. If you suffer from any food allergens, please contact the store before placing any order

Any images used on this site are for illustrative purposes only. Individual features such as ingredients, colour and other food / drink items may vary.

Data Protection

We may store your name, address and telephone number along with your order on our EPOS/Online system so that we can contact you in case of any query with your transaction. For online orders we may also store email addresses. We may use this information over time for business analysis purposes (such as seeing where our most popular areas are, or predicting how many drivers we will need).

If you have allowed us to do so, we may contact you with offers or promotions relating to our business, and may pass your contact details to external agencies for fulfilment. We will not publish or sell any specific details about our customers to any other party

By using our services, you agree that we may hold the information you give us on computer systems for this purpose, and also that we may ask you if you would like to be contacted with offers or promotions in future

Account Security

Where you have an online account, We cannot be held responsible for any loss / damage of information which may arise as a result of failure by you to protect your account security. Please do not divulge your password to anyone and keep account details confidential at all times. If you believe your account has been compromised, please contact a member of our staff, and request they get your account disabled ASAP.

Trade Marks and Copyright

Where branded products are sold, product names and images are trademarked and copyright by their respective owners

Our printed menu, and the entire contents of this website are copyright. We give you permission to print from this website for your own personal non-commercial use, but not to publish or copy any of the information without express written permission from us

Reviews

Where customer reviews are offered, reviews are made public. You are not permitted to use offensive or racist language, or intentionally cause offence. Constructive criticism is always welcome to improve our service

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